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Business Analyst

Brand: Bath & Body Works
Location: Columbus, OH, US
Location Type: On-site
Job ID: 04T8P
Job Area: Information Technology
Employment type: Full-time

Description

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Portfolio Management is a centralized enterprise function that oversees investment mix and prioritization of programs and initiatives supporting strategic brand goals. Within this function, the Portfolio Management Operations team bridges strategy and implementation by facilitation and collection of what it takes to implement an initiative through definition of scope, resources, investment, and timeline. The Business Analyst role is a key individual contributor responsible for analyzing business and process needs, identifying areas of improvement, and delivering solutions that enhance operational efficiency and drive business growth. From initiative concept through implementation, the role involves gathering and documenting business requirements, collaborating with cross-functional partners, and ensuring alignment of solutions with business objectives.

Responsibilities:

  • Deliver requirements management regulation for small to medium size initiatives or projects, with moderate complexity, across the brand
  • Conduct stakeholder interview sessions to obtain desired outcomes, define scope, collect comprehensive data, aid in vendor evaluations, analyze business processes, and document requirements
  • Create current and future state process maps and other visual diagrams to illustrate business processes and information flows, identify gaps, and recommend improvement opportunities in efficiency or automation
  • Serve as liaison between business partners, technical teams, and external vendors
  • Support development and user acceptance testing (UAT) phases of a project to ensure solutions meet expectations
  • Provide post-implementation support during hypercare/warranty period, hind-sighting, and project closure
  • Build and deliver user guides and/or operating procedures for new systems or processes
  • Stay ahead of industry innovations and any changes to business and functional capabilities to provide effective requirements elicitation and documentation
  • Provide input into Business Analysis team standards and continuous improvements across the enterprise portfolio management processes
  • As the office grows and transforms, responsibilities may vary pending the needs of the business

Qualifications

Required:

  • 3+ years of Business Analysis experience
  • Experience working on small to medium scale projects or program workstreams involving cross-functional partners and external vendors
  • Demonstrate adaptability and knowledge for requirements management across waterfall, agile, and hybrid delivery methodologies
  • Must be highly organized, with meticulous attention to detail, and demonstrated ability to multi-task
  • Productive time management skills and ability to prioritize tasks by importance, due date, and interdependencies with other tasks
  • Strong problem-solving skills and analytic capabilities, with ability to quickly adapt to new situations as they arise
  • Excellent written and verbal communication skills, with particular focus on influence and alignment
  • Ability to maintain a high level of professionalism, work well independently and within a team environment
  • Thrive in a fast and dynamic environment, and balance contending priorities
  • Proficient in Microsoft 365

Desired:

  • Technical or retail experience preferred
  • Familiarity with tools such as Jira, Confluence, ServiceNow, and Miro or equivalent experience
  • Certifications in any of the following a plus: IIBA CCBA, CSM/PSM, BPM

Education:

  • Bachelor’s degree in Business, Information Systems, or equivalent combination of education and experience

Core Competencies:

  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

Benefits:

Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

  • Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
  • 401k with company match and Associate Stock Purchase program with discount
  • No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
  • Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.
  • Tuition reimbursement and scholarship opportunities for post-secondary education programs
  • 40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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