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Senior Analyst, Strategic Reporting, Infrastructure & Security

Brand: Bath & Body Works
Location: Columbus, OH, US
Location Type: Remote
Job ID: 04RSA
Job Area: Information Technology
Employment type: Full-time
Pay Range: $ – $135,000.00 per year

Description

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Summary
We are seeking a data-savvy and business-minded Senior Analyst to lead strategic reporting and performance insights for our Infrastructure & Security organization in a dynamic retail environment. This role will play a pivotal part in transforming data from multiple systems into insightful dashboards and trend reports that guide executive-level decision-making.

This is a high-impact role where your dashboards, critical metrics, and insights will directly shape how our leadership prioritizes cybersecurity and infrastructure initiatives. Your work will help senior leadership make informed decisions that protect revenue, improve customer experience, and enhance operational resilience.

Responsibilities
Strategic Reporting & Insights

  • Develop and maintain executive dashboards that track infrastructure availability, cybersecurity, key performance indicators, incident trends, patching, and operational resilience across store, eCommerce, and corporate environments.
  • Synthesize technical and operational data into concise, strategic narratives for leadership presentations and steering committees.
  • Identify data-driven insights around risk, availability, and cost to support continuous improvement initiatives and investment decisions.

Key Performance Indicators & KRI Ownership

  • Define and track key performance indicators and key risk indicators (KRIs) related to system uptime, threat detection/response, vendor performance, and platform health.
  • Collaborate with technical teams to ensure reporting reflects metrics that impact business outcomes—such as POS availability, order fulfillment speed, and data protection effectiveness.

Multi-functional Collaboration

  • Act as a liaison between Infrastructure & Security teams and key business partners across Stores and Digital.
  • Support strategic programs through data insights and milestone tracking.
  • Partner with finance and sourcing teams to enable cost-performance visibility and return-on-investment analysis.

Qualifications

Must-Have:

  • 3–5 years of experience in analytics, strategic reporting, or IT/business performance management.
  • Experience in a business analyst or data analyst role with data visualization.
  • Demonstrated experience building executive-facing dashboards using tools like Excel, Power BI, Tableau, or similar.
  • Working SQL knowledge or other data querying tools (a plus).
  • Ability to communicate technical findings to both technical and non-technical executives.
  • Demonstrated ability to breakdown complex business questions, to develop an analytic approach, to translate data into actionable insights, and to present the insights back to technical and non-technical business partners.

Nice-to-Have:

  • Prior experience supporting Cybersecurity, Infrastructure, or Risk Management functions.
  • Understanding of descriptive statistics, trend analysis, and anomaly detection.
  • Experience with platforms such as ServiceNow, Salesforce, Snowflake, or Jira.
  • Background in a retail or consumer-facing enterprise.

Tools & Technologies:

  • BI & Visualization: Power BI, Tableau, Excel
  • Data Access & Querying: SQL, Snowflake, ServiceNow
  • Collaboration: Confluence, Jira, MS Teams, SharePoint
  • Education: Bachelor’s degree in business, Analytics, Information Systems, Infrastructure, Cybersecurity, or a related field.

Salary: 135k+ Base & Company Bonus

Core Competencies

  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

Benefits

    Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 

    • Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
    • 401k with company match and Associate Stock Purchase with discount
    • No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
    • Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
    • Tuition reimbursement and scholarship opportunities for post-secondary education programs
    • 40% merchandise discount and gratis that encourages you to come back to your senses!

    Visit bbwbenefits.com for more details.

      The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

      We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

      We are an equal opportunity action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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