Sr Community Relations Specialist
Location: Columbus, OH, US
Location Type: Hybrid
Job ID: 04KKB
Job Area: Company Affairs
Employment type: Full-time
Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.
As the Community Relations & Philanthropy Senior Specialist, you will be responsible for driving Bath & Body Works’ associate philanthropic programs, including annual giving campaigns, volunteerism, and associate engagement initiatives. The Senior Specialist role will ensure that Bath & Body Works associates are actively involved in community impact efforts and serve as a liaison to internal customers and will support the overall impact of Bath & Body Works’ philanthropic programs.
Responsibilities
Strategy and Planning
- Assist in conceptualizing projects in collaboration with key internal partners by supporting the strategy aligned with the broader business strategies and goals.
- Collect content for reporting needs, while analyzing program performance to make data-driven recommendations.
- Identify and implement process improvements and resources needed to streamline operations and enhance the efficiency of programs.
- Regularly promote philanthropic opportunities and impact by collaborating with internal and external partners to conceptualize and create content to support initiatives and storytelling.
Program Management
- Lead all aspects of company giving campaigns and associate volunteer programs to ensure success and alignment with brand purpose and mission.
- Be responsible for the execution of Bath & Body Works’ volunteer program in partnership with volunteer platform partner.
- Identify innovative opportunities for associate engagement by aligning with other business initiatives and large-scale impact projects.
- Partner with Sr. Coordinator on associate incentives program.
- Collaborate with the communication teams to collect content for storytelling on social media, web content, calendars and other communication materials pertaining to volunteerism, community programs and events.
Teaming and Leadership
- Collaborate and provide support to team members as needed to ensure successful community engagement initiatives.
- Develop and sustain relationships with program partners and community customers.
- Responds to inquiries from community members and other interested parties; when needed, recruits a knowledgeable spokesperson or information source to assist.
- Serve as a key liaison to community partners, learning standard processes, enhancing nonprofit partnerships, and finding opportunities to address emerging community needs.
- Assist with department management, including monitoring and responding to various inquiries and other support as needed.
- Represent Community Relations & Philanthropy at various company and non-profit events in home office communities, acting as an ambassador for Bath & Body Works’ community impact efforts
- 3-5 years of philanthropic/community relations experience with a not-for-profit organization or corporate community relations (or equivalent experience)
- Demonstrates ability to lead cross-functional projects, with a focus on measurable outcomes in additional to leading priorities and deadlines calmly in a fast-paced, high-volume environment while forecasting potential outcomes, providing alternative solutions
- Embodies and role models our values and actively helps shape a healthy culture
- Strategic problem solver with exceptional written and verbal communication skills
- Capability to develop and complete strategies and plans on deadline and with excellence
- Excellent team orientation, partnering, calendar & time management skills
- Understands the brand ethos and aligns community relations strategies accordingly
- Ability to work well under pressure and handle sensitive or controversial subjects with tact, kindness, and professionalism
- Ability to travel 20% of the time
- Must be able to lift up to 15 pounds at times
Education
- Bachelor’s degree, preferably community relations, program management, or related field; or a combination of education and experience providing equivalent knowledge
Core Competencies
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Lead with Curiosity & Humility
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Build High Performing Teams for Today & Tomorrow
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Influence & Inspire with Vision & Purpose
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Observe, Engage & Connect
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Strive to Achieve Operational Excellence
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Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
- Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
- 401k with company match and Associate Stock Purchase program with discount
- No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
- Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.
- Tuition reimbursement and scholarship opportunities for post-secondary education programs
- 40% merchandise discount and gratis that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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