Sr. Specialist Field Enablement and Transformation
Location: Columbus, OH, US
Location Type: Hybrid
Job ID: 04I3C
Job Area: Store Operations
Employment type: Full-time
Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.
This Sr. Specialist of Field Enablement and Transformation is responsible for identifying, developing, and executing solutions to support new business concepts and initiatives that enable and drive productivity in Bath and Body Work’s stores organization.
Responsibilities
- Collaborates cross functionally to support the delivery of new brand initiatives that support enabling and accelerating associate operations, including new technologies and operating procedures.
- Share and influence knowledge of store operating procedures, predominately with emerging trends in retail technology, operations, and software/hardware capabilities.
- Develop and deliver implementation tools and operating procedures, inclusive of change management, for new initiatives.
- Maintain a clear focus on the needs of stores; solicit feedback and drive improvement through strong working relationships with the field and cross functional partners.
- Write all field communication as it relates to new initiatives to support operational excellence to drive continued growth of the program.
- Responsible for execution of primary work streams; supports development and implementation of project plans, processes, timelines, and hindsight.
- Proactively assess and monitor stability of new technologies and quickly communicate risk and steps to resolution.
- Support research of trendsetting practices, including analysis and documentation of competitor benchmarking.
- Coach and deliver critical feedback related to projects, peers, leaders, and key partners.
- Cast a consistent shadow of professionalism, partnership, and performance excellence and exemplify Bath & Body Works Core Competencies.
Qualifications & Experience
- Minimum 2-4 years of professional working experience, with preference in project management or business
- Demonstrates adaptability; is a skilled change agent and navigates ambiguity with composure and focus
- Excellent organization, written/verbal communication, and decision-making skills
- Experience with sharing a point of view and working effectively with cross-functional teams
- Ability to analyze situations and resolve issues with speed
- Ability to multi-task, work independently and deliver under tight timelines
- Demonstrates situational leadership
- Proficient in Microsoft office suite include Excel, Outlook, Teams, Word, PowerPoint
- Ability to travel <10%
Core Competencies
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
- Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
- 401k with company match and Associate Stock Purchase program with discount
- No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
- Opportunity for paid time off, paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.
- Tuition reimbursement and scholarship opportunities for post-secondary education programs
- 40% merchandise discount and gratis that encourages you to come back to your senses!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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